1. Data Controller
- Legal owner: Daniela Villafuerte.
- Commercial name: Go Galapagos Ferry.
- Ecuadorian Tax ID (RUC): 2000122479001.
- Country: Ecuador.
Go Galapagos Ferry
Privacy Policy
Last updated: September 2026At Go Galapagos Ferry, we respect your privacy and are committed to protecting the personal data you provide to us. This Privacy Policy explains what information we collect, how we use it, and with whom it may be shared when you use our services.2. Information We Collect
We may collect the following information:
- Full name.
- Nationality.
- Date of birth.
- Passport number or identity document.
- Email address.
- Phone number.
- Reservation-related information.
- Payment information processed securely by PayPal. Go Galapagos Ferry does not store complete card details or PayPal payment credentials.
3. How We Use Your Information and Legal Basis
We use your information to:
- Provide and manage the reservation service you request.
- Contact you regarding your booking.
- Coordinate services with ferry operators.
- Process the data required to comply with legal and regulatory obligations.
- Improve our services and user experience.
- Use analytics tools only with your consent.
4. Sharing of Information
We may share your information only with:
- Authorized ferry operators.
- Payment service providers.
- Competent authorities when required by applicable law.
Go Galapagos Ferry does not sell or trade the personal information of its users.
5. Information Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, loss, or improper disclosure.
However, no method of data transmission or storage can guarantee absolute security.
6. Data Retention
We retain your personal data only for as long as necessary to provide our services and comply with applicable legal obligations.
7. User Rights
Where applicable, you may request:
- Access to your personal data.
- Rectification of inaccurate or incomplete information.
- Deletion of your personal data.
- Objection to its processing.
- Restriction of its processing.
- Portability of your data.
- Withdrawal of your consent at any time.
To exercise any of these rights, you may contact us using the email address provided below.
8. Cookies and analytics
With your consent, we use analytics cookies to understand how our website is used and improve our services.
You can reject them or withdraw your consent at any time through Cookie settings.
9. Contact
If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact us at: